Humber Recovery & Wellbeing College

Promoting Good Mental Wellbeing

Important Information

Equality & Diversity

We wholeheartedly believe that the recovery values of Hope, Opportunity and Control should be made accessible to everybody, regardless of ethnic origin, nationality, gender, creed, belief, sexual orientation, ability, marital status or anything else that makes us unique.  The Recovery College is free from any mental health stigma or stigma of any other kind. We recognise that students may face increased disadvantages and discrimination and we are committed to ensuring that every effort is made to eliminate any associated experiences.  You will, at all times, be respected as an individual within an inclusive environment. More about equality and diversity can be found on our Trust website: www.humber.nhs.uk

Confidentiality

As an educational establishment we require some personal details on the enrolment form; these will be kept securely on our own systems and not shared. Recovery College tutors will not have any access to students’ health records, but your attendance will be recorded on our own internal registers and we ask students to ensure they have signed the class register for this purpose. Your details will not be used for any other purposes outside of the Recovery College - we may contact students with details of new courses/Recovery College events and/or for feedback, unless requested otherwise. In line with GDPR and the Data Protection Act, (2018), any student can also request to view information held about them. Information shared during courses and workshops will remain confidential unless tutors assess that someone’s safety is at risk

Eligibility

Recovery College courses are free and open to people over the age of 16 who  feel they may benefit from the courses offered. Our courses tend to focus on mental health recovery, but all courses are open to absolutely everyone! The only exception to this are the ’Man Stuff’ workshops (see page 17 for further information).

Learning Support

We aim to provide an accessible and inclusive learning environment for all our students at all our venues, which are wheelchair friendly. Please let us know in advance of attending your course if you have additional needs and we will do our best to support you. Some courses may require a certain level of ability or means to engage, but these will be explained within individual course descriptions and on enrolment.

Health & Safety

Student and staff health and safety is of paramount importance within the Recovery College and all our venues. Fire safety instructions will be given at the start of a course or workshop and all our staff are trained in Basic Life Support and First Aid.  You are responsible for the safety of your own belongings when attending Recovery College courses - please keep any valuable items with you at all times as the Recovery College and the Humber NHS Teaching Foundation Trust or its staff cannot accept responsibility for any lost items

Complaints

If you feel dissatisfied with any aspect of the Recovery College please talk to your tutor or any member of the team. We will endeavour to resolve the issue in-house but if you would like to take it further, the Humber Teaching NHS Foundation Trust has a Patient Advice and Liaison Service (PALS) and a complaints procedure that the team can signpost you to