FREQUENTLY ASKED QUESTIONS (FAQ'S)

Question:

 

WHERE DO I FIND THE RECOVERY COLLEGE?

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Answer:

 

The Recovery College is not in one building. Instead, courses are delivered in partnered venues within the community across Hull and East Riding using a ‘Hub and Spoke’ model.

 

 

Question:

 

WHAT WILL I NEED TO BRING?

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Answer:

 

Although the tutors will provide the materials required for the course, it may be helpful to bring a pen, a notepad and a folder for your notes. Refreshments are your responsibility, so they are generally not available at any of our venues so please bring enough drinks and any snacks you require. Other courses will specify that you wear suitable clothing/footwear, and others may invite you to bring some of your own materials. Please make sure you come prepared for the session (please find further information within individual course descriptions).

 

Question:

 

I WANT TO ATTEND A COURSE BUT I'D PREFER IT IF SOMEONE I KNEW CAME WITH ME....IS THIS OK?

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Answer:

 

Of course! Because of our inclusivity principles, anyone can attend Recovery College courses so long as they enrol. So, if you want someone to come with you, get them to enrol alongside you as a student. However, we ask that anyone accompanying students actively participate in the course activities too!

 

 

Question:

 

DO I NEED TO BE REFERRED INTO THE COLLEGE?

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Answer:

The Recovery College does not take referrals as we are not a service, although community projects and healthcare professionals are encouraged to signpost people our way. It is your decision entirely to become a student, to enrol and determine the course(s) you want to do. We are not a day care service - students spend time with us as just that… students! Students are free to come and go on/off-site and the tutors/volunteers are not responsible for them outside of the classroom environment

Question:

 

HOW CAN I PAY?

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Answer:

 

For accredited courses such as Mental Health Awareness you can pay in person (e.g. at enrolment days), by cheque made out to ‘Humber teaching foundation trust' (not ‘Recovery College’), postal order (we advise against sending cash in the post) or over the telephone to pay by card (once we’ve received your enrolment form through the post/email). You will NOT be enrolled onto any courses until full payment has been received by the college.

 

Question:

 

HOW DO I ENROL?

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Answer:

 

Simple! You complete an enrolment form and send it back to us.

 

 

Question:

 

WHO CAN ACCESS THE RECOVERY AND WELLBEING COLLEGE?

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Answer:

We are proud to not have an eligibility criteria when it comes to accessing our courses; you do not need to be ‘recovering’ from illness to benefit from these courses as they can contribute to your own personal sense of good mental wellbeing.

Question:

 

ARE THERE ANY PARKING FACILITIES?

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Answer:

 

We aim to provide venues that are accessible by public transport, and where possible, ensure there are free or paid parking facilities onsite or nearby. Humber Teaching NHS Foundation Trust is proud to provide free parking at all of its sites. It is advisable that you plan ahead. Any parking fees are the responsibility of the vehicle owner.

 

 

Question:

 

HOW MUCH DO THESE COURSES COST?

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Answer:

We do not charge for our courses. All of our courses are free with the exception of some accredited courses which have fixed charge. The money received for the accredited courses will go towards purchasing essential course materials needed to complete the course.  These courses must be paid for upon enrolment and are normally non-refundable (feel free to ring us to check if there’s spaces before enrolling) as you will not be enrolled without it.

Questions:

 

IS IT LIKE SCHOOL OR COLLEGE?

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Answer:

Yes, in so much as you’re learning and you’re a student who has enrolled with us. We operate in informal, safe, adult educational spaces where mutual respect is important.

Question:

 

I HAVE ANOTHER QUESTION - WHO DO I ASK?

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Answer:

 

You can ask anyone in the Recovery College team if you see them during the workshops/courses.

 

contact us via Twitter or Facebook

@HFTRecoveryCol or

(/HumberRecoveryCollege).

 

Telephone us:

01482 389 124

 

Email us

hnf-tr.recoverycollege@nhs.net

 

and we’ll do our best to answer your questions!.