In Crisis?

Trees. Trees.

What does crisis mean?

‘Crisis’ can describe many different situations. With mental health, it means a time when you need urgent help, and you feel at breaking point. You might be extremely anxious, self-harming or thinking of suicide. You may have felt this way before and know where to get help, or it could be the first time you’ve felt this way.

Crisis care can take many different forms – calling a helpline, going to A&E, or making an emergency doctor’s appointment. Different things might work for you at different times.

The important thing to know is help is available. You won’t be wasting anyone’s time if you ask for support.

I need urgent help for my mental health:

There are different types of crisis support available depending on what you need. You could:

  • Speak to someone you trust like a parent/ family member, colleague, carer or friend
  • If you’re not in immediate danger, but need support to get help, make an emergency appointment with your doctor or call 111 for advice
  • Contact the Mental Health Crisis Intervention Team Advice and Support Line on 0800 138 0990 (available 24 hours a day for anyone living in Hull and the East Riding of Yorkshire area)
  • Call 999 or go to your local A&E/Emergency Department if you’ve tried to hurt yourself or think you might act on suicidal thoughts
  • Or call a helpline and speak to someone who is trained to listen and help you get the right support. Take a look at the helplines below:



We’re here for you, whatever your age and whatever you're going through. Call us free any time day or night, on 116 123 or download our self-help app.

Shout Textline

Shout 85258 is a free, confidential, anonymous text support service for any age. You can text us from wherever you are in the UK.

If you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.

I am not in crisis, but I need someone to chat with confidentially:

Advice and Support Line

The advice and support line is available 24 hours a day for anyone in Hull and the East Riding of Yorkshire area who requires information, advice and support with their mental health. You can also contact this line if you are worried about family or friends who may be struggling with their mental health. Call 0800 138 0990.